Duolerr - Adding Sunshine to Every Gift
Hey there!
Welcome to Duolerr. I'm Hazel, one of the co-founders of this amazing venture along with my two adorable furry friends, Dabby and Dolly. They are like my sunshine and you may find stickers with me and them in our package if you have ordered from us.
Let me take you back to where it all started. In 2019, during my time in London pursuing my bachelor's degree, I stumbled upon the beauty of exquisite handicrafts. But you know what? They were quite pricey, and the options were limited. That got me thinking: why not bring something unique and accessible to everyone?
One day, I received a special gift from my bestie, Casie—a personalized mug with a picture of us and my name on it. Oh boy, did I fall in love with it! I was curious about where she found such a gem, and she told me about the quality factories near our hometown. That's when a light bulb went off in my head—I could collaborate with these talented artisans and create personalized products that would make people's hearts skip a beat!
But here's the twist: I'm not just a fan of human friends; I'm a proud fur parent to Mimi and Milo. They are the true inspirations behind Duolerr. Their mischievous adventures and affectionate purrs have brought so much joy into my life that I couldn't resist sharing their magic with the world.
So, armed with their pawprints and boundless creativity, I set out on a mission. I realized the power of personalized items and became determined to share this joy with others! Duolerr became a hub for capturing precious memories and celebrating connections. From stunning wall art that transforms your space to metal signs that warmly welcome your loved ones, our collection is designed to make every occasion unforgettable.
But here's the cherry on top—we are all about sustainability. We believe in preserving our planet for future generations, which is why we use eco-friendly materials and implement responsible manufacturing practices. Each gift from Duolerr not only brings joy to the recipient but also ensures that we're doing our part to create a greener world.
Today Duolerr specializes in jewelry, wall art, mat, mug, tumbler, shirts, metal signs, and so on, with tons of customizable options that can make each and every gift something unique, something extraordinary, and something truly personal. We want to offer an online store that requires no idea-creating skills or design experience. We here keep it simple so that you can just choose amazing designs that reflect your own interests, or even add your own name/images on the products right away!
We're a team of dynamic, vibrant, and young individuals（Half of our team belongs to the 00s Generation, but me not included, so sad lol）eager to make a positive change in the industry. Our core values revolve around creativity, personalization, quality craftsmanship, exceptional customer service, warmth, and connection. We're here to listen, learn, and bring your heartfelt visions to life.
So, my friend, let's embark on this heartwarming journey together. Dabby, Dolly, and I are thrilled to have you join our Duolerr family. Get ready to spread love, create cherished memories, and bask in the sunshine that our unique personalized gifts offer.
PS: Check my cool girl co-funder story here: Cool Girl and Her Personalized Gift Story. You will know more about our brand culture!
Our Core Values:
Customer-Centric Approach: Our customers are at the heart of everything we do. We prioritize their satisfaction and aim to provide a seamless and enjoyable shopping experience. We actively listen to their feedback and continuously improve our products and services based on their needs and preferences.
Creativity: Inspired by Hazel's own journey, we believe in nurturing creativity and enabling our customers to become designers themselves. We encourage everyone to unleash their imagination and create personalized gifts that reflect their unique identities and relationships.
Personalization: At Duolerr, we understand the importance of personalization. Each of our products can be customized to tell a personal story, capturing memories and emotions that make them truly one-of-a-kind.
Quality Craftsmanship: We take immense pride in the craftsmanship of our products. From the materials we source to the attention to detail in our printing and manufacturing processes, we strive for excellence in every aspect of our creations.
Warmth and Connection: Duolerr believes that a heartwarming gift has the power to strengthen connections and spread joy. We are passionate about helping people create meaningful moments and lasting memories through our personalized products.
Sustainable Development: We are dedicated to sustainable practices that prioritize the well-being of our planet. By using eco-friendly materials and implementing responsible manufacturing processes, we strive to minimize our environmental impact and contribute to a greener future.
Wishing you warmth and joy,
Hazel
Email: support@duolerr.com
Tel: +1 (470) 933-9494